Terms of Service

Welcome to ExpertMD Pte Ltd ("ExpertMD", "we", "us", or "our"). ExpertMD is powered by HELF AI. ExpertMD is an AI-powered content platform designed exclusively for healthcare professionals. By accessing or using the ExpertMD platform, website, or any associated services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully before using our Service. If you do not agree to these Terms, you may not use the Service. These Terms apply to all users, including healthcare professionals, institutions, and any other individuals who access the platform.

ExpertMD is intended solely for use by licensed and registered healthcare professionals. By creating an account, you represent and warrant that:

• You are a licensed, registered, or otherwise qualified healthcare professional in your jurisdiction
• You are at least 18 years of age
• You will use the Service only for lawful purposes and in accordance with these Terms
• You will not use the Service to create, distribute, or publish misleading, deceptive, or non-compliant medical content
• You are solely responsible for reviewing and approving all content before publishing it on any platform

We reserve the right to terminate or suspend access to any account that violates these Terms, with or without notice.

ExpertMD provides AI-generated content suggestions and tools to assist healthcare professionals in creating educational and informational content for social media. The Service does not constitute medical advice, diagnosis, or treatment. Any content generated by the platform:

• Must be reviewed, edited, and approved by the healthcare professional before publication
• Should not be construed as clinical guidance or professional medical advice to any specific patient
• May not reflect the most current clinical evidence or guidelines at the time of use
• Remains the sole responsibility of the publishing healthcare professional

ExpertMD expressly disclaims any liability arising from content created using the Service that is published by users. You agree that you are solely responsible for ensuring your content complies with all applicable professional, ethical, and regulatory standards.

You retain full ownership of all content you create, edit, and download using the Service ("Your Content"). By using ExpertMD, you grant ExpertMD a limited, non-exclusive, royalty-free licence to use, store, and process Your Content solely for the purpose of providing and improving the Service.

ExpertMD does not claim ownership over Your Content. We will not publish, sell, or share Your Content with third parties without your explicit consent, except as required by law.

You represent and warrant that Your Content does not infringe the intellectual property rights of any third party, does not include personal patient information or protected health information (PHI), and complies with all applicable laws and regulations.

Our built-in compliance scanning tools are designed to assist healthcare professionals in identifying potential issues with medical advertising guidelines, including applicable Singapore guidelines and, over time, guidelines from other relevant jurisdictions and regulatory bodies. However:

• These tools are provided as guidance only and do not constitute legal or regulatory advice
• Compliance scanning results may not identify all potential violations
• It remains your sole responsibility to ensure all content complies with applicable regulations
• ExpertMD accepts no liability for any regulatory action or complaint arising from content you publish

We strongly recommend consulting with a legal or compliance professional before publishing any content that makes therapeutic claims or references specific medical products or treatments.

To the maximum extent permitted by applicable law, ExpertMD, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Service
• Any content generated, downloaded, or published using the Service
• Any regulatory, legal, or professional action arising from your use of the Service
• Unauthorised access to or use of our servers or any personal information stored therein
• Any interruption or cessation of the Service

In no event shall ExpertMD's total liability to you exceed the amount paid by you for the Service in the three months preceding the claim.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

If you have any questions about these Terms of Service, please contact us: